Privacy Policy

WEBSITE INFORMATION TO DATA SUBJECTS

This page contains a description of the policies for managing the website in regard to processing the personal data of the users who visit the site and their privacy. This information is provided pursuant to article 13 of Italian Legislative Decree no. 196/2003 – Laws concerning the Protection of Personal Data and the individuals who interact with the web services of Capritouch, which is accessible by telematics means through the following web address:

http://www.capritouch.com

which corresponds to the home page of the official website of Capritouch.

This informative note is provided only for the aforementioned website and not for other websites eventually accessed by the user through links. This informative note is also in conformance with Recommendation no. 2/2001 that the European Authorities for protection of personal data, united with the Group instituted by article 29 of European Directive no. 95/46/CE, adopted on May 17, 2001 in order to identify a few minimum requisites for processing the on-line collection of personal data, and in particular, the manners, times and nature of the information that the data controller must provide the user when they access the web page, regardless of the purpose of the access.

THE “DATA CONTROLLER”

Following access to this website, data pertaining to persons that are identified or identifiable may be processed. The “Data Controller” of the personal data collected following a visit to our website or any other data used for providing our services is Acropolis Spa con socio unico, Via delle Quattro Fontane 161 - 00184 Roma, who can be contacted at info@capripalace.com

PLACE WHERE DATA IS PROCESSED

Data processing pertaining to the web services of this website [(physically hosted by Seeweb ("www.seeweb.it”)] is carried out at the aforementioned headquarters and at the headquarters of the Polosoftware - Centro Office S.r.l. (www.polosoftware.it) who manage the website and the ecommerce services of Capritouch and said data is processed only by the technical personnel in charge of processing of the Data Processing Office, or by eventual persons in charge of processing who are entrusted to process occasional maintenance operations. 

The personal data obtained from the users who submit information requests, online shopping or through informative material (informative notes, newsletters, registration, etc) is used only to carry out the services or assistance requested and is not transmitted to third parties, except in the following possible cases:

  • Business partners of Acropolis Spa con socio unico to whom Capritouch communicates data (credit card number, credit card expiration date and other personal data of a common type) exclusively in order to process online purchases, particularly PayPal (Europe ) S. à r. the. Et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg (www.paypal.com) for e-commerce transactions with payment by credit card and Banca Monte dei Paschi di Siena S.p.A. - Siena, Piazza Salimbeni n. 3. (www.mps.it) for bank transfers;
  • Persons, companies or professional offices who lend assistance and consulting services to Acropolis Spa con socio unico, Capri Palace, concerning accounting, administrative, legal, financial and tax matters
  • Subjects who are authorized to have access to the data by law or through requests by the authorities

CATEGORIES OF PROCESSED DATA

Navigational data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols. Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties. This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment. These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

Data voluntarily provided by the user

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s). Data will be retained only for registration request to send the newsletters or special offers, and will not be disclosed to anyone. Specific summary information notices will be shown and/or displayed on the pages that are used for providing services on demand. The personal information regarding the individual who visited the website is not collected or used. The visitors remain anonymous. The only exception to this rule concerns the information for personal identification needed to fulfill the contractual obligations of purchasing on behalf of the user.

When using the e-shop on the website, you must provide your name, billing address, email address, and payment details. Acropolis Spa con s. u. it will only use this information for purchase processing and to send relevant information relevant to its confirmation, such as receipt, transaction code, and terms.

In any event, the administrator of the website guarantees the use of scrupulous procedures in order to protect the navigational data and the use of particular precautions to protect the data pertaining to the credit card, which is provided during on-line payments.

COOKIES & JAVASCRIPT TECHNOLOGIES

In this website we are applied cookies technologies for different purposes, including computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Polosoftware, the Capritouch website maintenance service provider and its e-commerce services.

Description of the cookie mechanisms adopted

  • Cookie implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session. At the moment, this website sets only sets up 2 session cookies.
  • Cookie used to statistically analyses accesses/site visits (the so-called "analytics" cookie) that are used for statistical purposes, and to collect aggregate information without the possibility of tracing back to the identification of the individual user personal computer. At the moment, this website only sets up 4 permanent cookies and there are not set up profiling cookie.

In these cases, since current legislation requires that, when using analytic cookie, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disable installed cookies below. The duration of analytic technical cookie is averagely of 30 minutes.

How to modify settings on the cookies

Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.

Therefore, to remove cookies we encourage you to follow the instructions on the pages of the most used internet browsers:
Chrome:      
https://support.google.com/chrome/answer/95647?hl=it

Fire fox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

 “Third-party” cookies

Third-party cookies are code parts set by a website different than the website you are currently browsing. This involves the transmission of cookies from third parties. Management of information collected from “third parties” is governed by the relative information notices to which we ask you to refer. At this moment, this website does not set third party profiling cookies.

Cookie Description

For greater transparency and for convenience, we provide the information on the types of cookies used by third party service providers, purposes, retention period and the third parties who retain and access the information on our websites:

Cookie  Name

Domain

Classification

Expiry

Purpose

PHPSESSID

www.capritouch.com

session

Expiry Sessionn

To save the session id of current user.

_gat

capritouch.com

session

Expiry Sessionn

Google Analytics tracking cookie to distinguish users

normativa_cookie

www.capritouch.com

permanent

30 Days

Analytics tracking cookie to distinguish users

country

www.capritouch.com

permanent

365 Days

Analytics tracking cookie to distinguish users

_ga

capritouch.com

permanent

730 Days

Google Analytics tracking cookie to distinguish users

_gid

capritouch.com

permanent

1 Day

Google Analytics tracking cookie to distinguish users

 

Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.

More google analytics privacy policies availables on http://www.google.com/policies/technologies/ads/

OPTIONAL DATA PROVISION

Subject to the specifications made with regard to navigation data, users are free to provide the personal data listed in the request forms of Capritouch or referred to in contacting the Acropolis Spa con socio unico in order to make on-line purchasing or to request delivery of information materials and other communications. Failure to provide such data may entail the failure to be provided with the items requested.

PROCESSING ARRANGEMENTS

Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected. Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.

DATA SUBJECTS' RIGHTS

Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003). The above Section also provides for the right to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data. All requests should be emailed to Acropolis Spa con socio unico, Capritouch at info@capritouch.com

P3P
This privacy notice can be viewed in automatic format by means of the most recent browsers implementing the P3P (Platform for Privacy Preferences Project) standard as proposed by the World Wide Web Consortium (www.w3c.org). All efforts will be made to ensure the highest interoperability between the functions of this site and the automatic privacy verification mechanisms that are made available by some software products applied by users. Bearing in mind that the current development status of automatic verification mechanisms is such as not to allow ruling out errors and malfunctioning, it is hereby specified that this document as posted at
http://www.capritouch.com/en/pages/privacy is the privacy policy of this site and will be updated as necessary.







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